This series is for anyone who is interested in establishing better working relationships with difficult peers, supervisors, or subordinates. This series presents strategies for handling interpersonal tension in the workplace. In each course, learners will gain insight into analyzing situations, determining the best courses of action, and resolving problems. Scenarios and examples include working with difficult people in any organizational situation - supervisors, peers, and subordinates.
Total Time: 8.3 hour(s)
Courses include:
- Managing Against the Odds
- Consideration
- Attitude
- Trust
- Power
- Communication
- Responsibility