This series is for anyone who wants to learn more about powerful communication. This series will talk about how to spark action and motivation from others, especially ones who are not in a direct line of command with you.

Total Time: 9 hour(s)

Courses Include:
- Elements of Powerful Communication
- Persuasive Appeals
- Modes of Persuasion
- Active Listening
- Resolving Conflict
- Negotiation

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Effective communication sets the foundation for individual and organizational success. When you master effective communication skills, you gain a great deal of power - the power to get things done. Our communication programs focus on building the key skills you need to communicate successfully.

Total Time: 2.9 hour(s)

Includes 15 brief topical videos:
- Curing Common Meeting Ailments (Interview)
- Effective Business Writing
- High Performance Communication
- Keeping Meeting Participants Awake (Interview)
- The People Styles Model
- People Styles at Work
- Resolving Conflict
- Telephone Etiquette
- The Influence Edge and E-Mail
- Understanding Negotiation
- Effective Business Presentations
- Giving an Apology at Work
- Leading a Successful Meeting
- Making Group Decisions
- Working Wounded: Working Through Conflict


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This series is for anyone who is interested in establishing better working relationships with difficult peers, supervisors, or subordinates. This series presents strategies for handling interpersonal tension in the workplace.

Total Time: 8.3 hour(s)

Courses include:
- Managing Against the Odds
- Consideration
- Attitude
- Trust
- Power
- Communication
- Responsibility

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